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Frequently asked questions

Can i use an image from my device?

Absolutely Yes….we encourage photos from mobile devices. In fact, the best photos usually are the spontaneous ones!

Can i use a logo?

Although our premium cases are optimized for photographs…..branding your phone case is just as fun. If you would like to know if the quality of your digital logo file is sufficient, feel free to contact us directly and we will make something work for you.

How long before i get my case?

Without the interruption of any holidays, we only require 2 business days to complete a case and then its off to Canada Post. Within Ontario you could expect your order within 5 business days of your order. Outside of Ontario, 5 to 10 business days.

What if i have a question regarding my order?

Our goal is your complete satisfaction…..or your money back. Plain and Simple. Please forward any questions through our contact page with your order details and someone will be able to help you.

Do you do corporate or team orders?

Of course, feel free to contact us and we can discuss a program that suits your needs.

Do you offer quantity discounts for resellers?

Contact our office directly and we will happily discuss the opportunity with you.

Are the ceramics mugs dishwasher and microwave proof?

Yes they are! The images are on the mugs forever. Just don't drop the mug!!

 

CONTACT  CUSTOM CASING

 

Email: info@notjustmugs.ca

 

 

 

 

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